Tuesday, November 14, 2006

Business Continuity

AT&T recently surveyed businesses about there contingency planning and found that 28% are not prepared for an epidemic, such as a hurricane. AT&T is a company that has constant media kits being thrown around. You are able to find most of them on their web page. Hopefully the information is communicated to the employees considering their expertise on the subject of communication. Their survey was very enlightening on how the rest of the worlds business takes care of their own communicating. The survey found that companies who did not have some sort of contingency plan have incurred damages costing them $500,000 a day and almost $2.5 million a week. Planning out solutions to damaging situations can be beneficial for the company, surrounding communities, investors, and many more. The information has to be communicated to employees of any level and the AT&T survey shows that only 70-80% of the employees have a concept of certain said "plans". To me, the most important company that should have their business continuity in check is my bank.
Bank of America is who I have been banking with since I collected my first $25 dollars as a kid. They are always bringing out some new kit of information geared towards their employees and the general public. These kits are fabulous tools filled with promotional value and information. To me this proves Bank of America is has kept up-to-date information on their surrounding cities, states, countries, etc. Last year they became the first bank to eliminate transfer fees to Mexico. The Hispanic community is growing rapidly in the United States. This development is a fantastic idea financially, ethically, and could possibly help many in a disastrous situation; if there is a natural disaster in Mexico families will be able to send money quicker, easier, and cheaper. These kits are also displayed at every Bank of America so everyone including the janitors of the store have easy access to all the concerning information. My favorite part about Bank of America is the fact they have information displayed in Spanish as large as it is in English. America is dying for a taste of culture and I love when companies accept and appreciate that fact.

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